AppsFolio PRIVACY POLICY
Effective date: 10/31/2024
Welcome to AppsFolio
Your privacy is important to us. We understand that trust in AppsFolio is a
very important part of our ongoing relationship and a key driver of our
business practice, especially concerning data privacy.
Our Privacy Policy governs your visit to https://appsfol.io, and explains data collection,
usage, security, and disclosure of information that results from your use of our Service.
We use your data to provide and improve our Service. By using this Service, you agree to
the collection and use of information in accordance with this policy. Unless otherwise defined
in this Privacy Policy, the terms used in this Privacy Policy have the same meanings as in
our Terms and Conditions.
Our Terms and Conditions govern all use of our Service and together with the Privacy Policy
constitutes your agreement with us. Please read it here https://appsfol.io/terms.
Information Collection and Usage
We collect several different types of information for various purposes to provide and improve
our Service to you. You directly provide us with the data we process during registration,
onboarding and organization set up.
What Types of Data do we Collect?
Personal Data
While using our Service, we may ask you to provide us with certain personally identifiable
information that can be used to contact or identify you (“Personal Data”). Personally
identifiable information may include, but is not limited to:
(a) Email address
(b) First name and last name
(c) Cookies and Usage Data
We may use your Personal Data to contact you with newsletters, marketing or promotional
materials and other information that may be of interest to you. You may opt out of receiving
any, or all, of these communications from us by following the unsubscribe link.
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Usage Data
We may also collect information that your browser sends whenever you visit our Service or
We use the following tool to count and analyze use of our website.
Umami
We use Umami, a privacy-friendly analytics tool we host ourselves, to count page
visits on our website and help pages. It sets no cookies, doesn't track you across
sites, and doesn't collect personal information.
Behavioral Remarketing
AppsFolio uses remarketing services to advertise on third party websites to you after you
visited our Service. We and our third-party vendors use cookies to inform, optimize and
serve ads based on your past visits to our Service.
Google Ads (AdWords)
Google Ads (AdWords) remarketing service is provided by Google Inc.
You can opt-out of Google Analytics for Display Advertising and customize the Google
Display Network ads by visiting the Google Ads Settings page:
http://www.google.com/settings/ads
Google also recommends installing the Google Analytics Opt-out Browser Add-on –
https://tools.google.com/dlpage/gaoptout – for your web browser. Google Analytics Opt-out
Browser Add-on provides visitors with the ability to prevent their data from being collected
and used by Google Analytics.
For more information on the privacy practices of Google, please visit the Google Privacy
Terms web page: https://policies.google.com/privacy?hl=en
Payment Platforms
We may provide paid products and/or services within Service. In that case, we use
third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to
our third-party payment processors whose use of your personal information is governed by
their Privacy Policy. These payment processors adhere to the standards set by PCI-DSS as
managed by the PCI Security Standards Council, which is a joint effort of brands like Visa,
Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure
handling of payment information.
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The payment processors we work with are:
PayPal or Braintree:
Their Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Stripe:
Their Privacy Policy can be viewed at: https://stripe.com/us/privacy
Links to Other Sites
Our Service may contain links to other sites not operated by us. If you click a third-party link,
you will be directed to that third-party's site. We strongly advise you to review the Privacy
Policy of every site you visit.
We have no control over and assume no responsibility for the content, privacy policies, or
practices of any third-party sites or services.
How do we Store your Data?
AppsFolio securely stores your data in electronic means only. We have adopted appropriate
and reasonable processes and procedures addressing technical, resourcing and
administrative requirements to ensure appropriate data usage, maintain data accuracy and
prevent unauthorized access or disclosure.
The security of your data is important to us however, no method of transmission over the
Internet or method of electronic storage is 100% secure.
Your Data Protection Rights
General Data Protection Regulation (GDPR)
If you are a resident of the European Union (EU) and European Economic Area (EEA), you
have certain data protection rights covered by GDPR. – See more at
https://eur-lex.europa.eu/eli/reg/2016/679/oj
We take reasonable steps to allow you to correct, amend, delete, or limit the use of your
Personal Data. If you wish to be informed what Personal Data we hold about you and if you
want it to be removed from our systems, please email us at support@appsfol.io.
Please note that we may ask you to verify your identity before responding to such requests.
Please note that we may not be able to provide Service without some necessary data.
You have the right to complain to a Data Protection Authority about our collection and use of
your Personal Data. For more information, please contact your local data protection
authority in the European Economic Area (EEA).
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California Privacy Protection Act (CalOPPA)
CalOPPA is the first state law in the nation to require commercial websites and online
services to post a privacy policy. The law’s reach stretches well beyond California to require
a person or company in the United States (and conceivable the world) that operates
websites collecting personally identifiable information from California consumers to post a
conspicuous privacy policy on its website stating exactly the information being collected and
those individuals with whom it is being shared, and to comply with this policy. – See more at:
https://consumercal.org/about-cfc/cfc-education-foundation/california-online-privacy-protecti
on-act-caloppa-3/
California Consumer Privacy Act (CCPA)
If you are a California resident, you are entitled to learn what data we collect about you, ask
to delete your data and not to sell (share) it.
Your data protection rights, described above, are covered by the CCPA, short for the
California Consumer Privacy Act. To find out more, visit the official California Legislative
Information website. The CCPA took effect on 01/01/2020.
If you would like to make a request regarding one of the rights mentioned, please be informed
that we have 30 days to respond to you and if the request is complex we can extend the period
for another 2 months. To exercise your data protection rights described above, please send your
request(s) by one of the following means:
Do we Collect Children’s Data?
Our Services are not intended for use by children under the age of 18 (“Children”).
We do not knowingly collect personally identifiable information from Children under 18. If
you become aware that a Child has provided us with Personal Data, please contact us. If we
become aware that we have collected Personal Data from Children without verification of
parental consent, we take steps to remove that information from our servers
Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by
posting the new Privacy Policy on this page.
We will let you know via email and/or a prominent notice on our Service, prior to the change
becoming effective and update “effective date” at the top of this Privacy Policy.
You are advised to review this Privacy Policy periodically for any changes. Changes to this
Privacy Policy are effective when they are posted on this page.
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How to Contact Us
If you have any questions about this Privacy Policy, please contact us:
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